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False payment twice

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You have taken 2 payments of 262.98 twice out of my bank on the 27th November for a 1 night stay at the sofitel and 8 nights parking the total cost should have been 262.98 you have taken this amount twice and the hotel has said they have no confirmation of us staying and parking there. This is stealing money for services that have not been received and if it is not repaid I am reporting it to the police

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